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By Lindsay Ouellette

edge contributor

With over 1.5 billion active users, Facebook remains the king of social media. According to Pew Internet Research, almost three-quarters of all internet users are on Facebook. This means that your business needs to be active on this channel in order to reach potential clients. Even though Facebook has moved towards being a social media channel where businesses have to pay to reach their fans, there are still ways businesses can thrive on Facebook without paying for ad space. You must ask yourself if you are doing all you should to reach your customers on Facebook.

Published in The Marketing Edge

No marketing campaign lasts long without a way to assess its return on investment (ROI). With social media, though, accurately measuring ROI can be tricky. ROI is a basic mathematical formula:

Profit (or Gain) Cost

Just like any other formula, however, it needs real numbers in order to work correctly and this is the challenge in measuring the ROI of a social media. How can marketers and small businesses transform likes, retweets, pins, comments and other engagement markers into concrete numerical values - or better yet,  into dollars? 

Published in The Marketing Edge
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