Thursday, 01 August 2013 11:46

You say tomato

Differences of opinion are the rule in many areas of life - and most definitely with your hair. Many of you, I am sure, have gone to get your hair done and come out with something different than you expected. Whether the difference is small or great, it is frustrating on both ends. As a stylist, I want to make your day every time you see me. I want you to love what I did for you. Why else would I go to work every day? 

Communication is the key in any relationship - especially the relationship you have with your hair stylist. What you think of as a pixie may be closer to what is technically a bob. You may have brought in a picture of a style or color you like, but it still may not have turned out as you hoped. Why, do you ask? Lack of a thorough consultation and communication are often to blame. If you said, 'I want a pixie,' I would ask you to show me and tell me exactly what you consider a pixie. You may have wanted chocolate brown hair, but that's not what you see in the mirror. Your best friend sees gold you see red. Someone is not happy, and I bet it is going to be you. 

Published in Get Ginafied

Language is hard. Just take a gander at the internet. You know that English isn't mastered overnight. Or ever. 

Though my kids are progressing steadily into the realm of nouns, verbs and pointing (lots of pointing), there is still a large gap between what they want and what they can say. And even what they say and what they actually mean are a little, shall we say, disparate.

Published in Livin'
Wednesday, 20 March 2013 13:57

Keeping the engine of your business running

I was driving to a meeting recently when my car decided to stop. When I tried to restart it, nothing happened. So I had Ms. Jetta towed to the dealer. My guys at Darlings started her right up (naturally)! But they knew I had a problem and performed diagnostics. Sure enough, the problem was with a relay sensor that had gone bad. They explained to me in terms I could understand that this led to a breakdown in communications with the engine. Bottom line: there was miscommunication going on under my hood that was causing my car to stop when I wanted it to go.   


Published in Local Business


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