Building relationships through stellar customer service
It may seem obvious that successful business depends on satisfied customers. However, many businesses don’t realize that customer service goes far beyond answering a question or replacing a defective product. Providing great customer service means understanding what’s important to your customers and how well your business performs around those priorities.
Here are just a few ways businesses can go the extra mile to expand their customer service plan to develop effective marketing relationships.
Wedding day green
Marriage is a delight. And the month of June has been for centuries the most popular month for weddings.
So if you’re getting married, what do you need to know about tying the financial knot? Here are a few things to consider as you two become one.
The show must go on
Despite embezzlement, July 4 group pushes ahead
BANGOR – When theft occurs in most for-profit businesses, it usually is a major setback to the finances that make businesses run. But unless it is so drastic that it cripples the operation’s cash flow, most business can withstand a fair portion of it and even recover such funds through insurance proceeds or continuing operations.
For nonprofits and charities, however, embezzlement by those trusted with maintaining the organization’s assets sometimes spells doom for those concerns that rely heavily on donations to operate and fund their respective missions. Yet with Independence Day a mere four weeks away, the Greater Bangor 4th of July Corporation has been able to press on despite the theft of the charity’s reserves, and has raised more than two thirds of what’s needed to fund the area’s Independence Day festivities.
Hermon students have big changes in mind
Students at Hermon High School made presentations last Friday on issues they found important to them. The presentations were made in front of a panel of “celebrity” judges, as well as Congressman Mike Michaud, who was invited to the event as a guest. The presentations were part of Project Citizen, a program that helps its participants learn about public policy.
The students looked at issues that included bullying and school lunches and researched different methods to resolve them. They chose what alternative they thought was the most beneficial, then looked at how they would set the program in place. The group of students who looked at school lunches proposed a student garden, arguing that it would provide them with community service hours. The group who researched school bullying came up with the idea for a poster. The poster would inform students what bullying was, and state what to do if they thought they were a victim.
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